Search
Close this search box.

Troubleshoot Outlook 365

Google Search “outlook microsoft365”: Define the problem using the correct terms and do a Google search to see if do a Google search to see if it is a common problem e.g. ‘outlook microsoft365 message shows text as tiny’. Solution change the Zoom from 10% to 100%. If the Zoom option in the Format Text ribbon is set to 10% it is almost impossible to read text

Restart Outlook: Close and re-open Outlook 365

Restart the computer: Open the Start Menu (Windows button or Windows key), click on the Power icon and click on ‘Restart’

Update Outlook 365: File ❯ Office Account click ‘Update options’ in Office Updates click ‘Update Now’

Repair Outlook: Windows Settings ❯ Apps ❯ ‘Microsoft 365 – en-us’ ❯ click the dots at the end if using Windows 11 or click on the App name in Windows 10 to click on ‘Modify’ – click ‘Yes’ in Windows Account Control box, choose ‘Quick Repair’ or ‘Online Repair’

Remove faulty email account then re-add: File ❯ Info ❯ Account Settings – click ‘Account Settings’ to open the Account Settings box, click on the email account then click ‘Remove’. Close and then reopen Outlook 365. Go to File ❯ Info ❯ and click ‘+ Add Account’ then follow the steps