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Troubleshoot TV box or media streaming device

TV box software update: Agree to this when asked, or be patient as it should happen automatically. To manually update open Settings and find ‘Service’ or ‘Help’ for software update, or search Google with the method

Restart the TV top box: Allow the Smart TV’s operating system to fix a fault for you by restarting it. Turn it off then on again

Search Google for solutions for the TV top box: Consider replacing if over 5 years old