Troubleshoot laser printer

Check laser printer for a paper jam: open all areas and remove any paper jammed in the system. Check the manual for how to do this safely as it is important not to damage the paper feed in the process

Check laser printer is connected to Wi-Fi and the computer device is on the same network: see Wi-Fi connection is good as this is needed to print

Restart main computer to fix laser printer problem: See printer is ‘offline’ in Settings then restart

Windows 11 PC WiFi connection reset for laser printer: Remove then add printer. Open Settings ❯ Bluetooth and Devices ❯ Printers and scanners. Click on printer name then click ‘Remove device’. Next, click ‘Add device’, then click on the printer’s name to re-add

Windows 10 PC WiFi connection reset for laser printer: Remove then add printer. Open Settings ❯ Devices ❯ Printers and scanners. Click on printer name then click ‘Remove device’. Next, click ‘Add a printer or scanner’, then click on the printer’s name to re-add

Mac computer WiFi connection reset for laser printer: Remove then add printer: System Settings/System Preferences ❯ Printers and scanners then click the ‘-‘ to remove the printer then ‘+’ to scan for connected printers, select then re-add

Manually add the laser printer’s IP address: For local area network connection issues manually add the IP address if the printer/scanner is not found automatically

Search Google for solutions for laser printer: Consider replacing if over 3 years old